/* ===== SUIVI POST-INTERVENTION · panneaux synchronisés ===== */

/* filter cards (Suivis en cours / en retard / à rappeler / problèmes / clôturés) */
.sv-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(168px,1fr));gap:12px}
.sv-card{position:relative;cursor:pointer;border-radius:15px;padding:15px 16px;border:1px solid var(--line);
  background:linear-gradient(160deg,rgba(18,34,78,.5),rgba(10,20,52,.55));transition:.2s;overflow:hidden}
.sv-card:hover{transform:translateY(-2px);border-color:var(--line2)}
.sv-card.on{border-color:transparent;box-shadow:0 0 0 1.5px var(--svc),0 10px 26px -14px var(--svc)}
.sv-card::before{content:"";position:absolute;inset:0 auto 0 0;width:3px;background:var(--svc)}
.sv-card .svc-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:9px}
.sv-card .svc-ic{width:34px;height:34px;border-radius:10px;display:flex;align-items:center;justify-content:center;
  background:color-mix(in srgb,var(--svc) 16%,transparent);color:var(--svc)}
.sv-card .svc-ic svg{width:17px;height:17px;stroke:currentColor;fill:none;stroke-width:2.1}
.sv-card .svc-n{font-family:'Space Grotesk',sans-serif;font-size:1.7rem;font-weight:700;color:#fff;line-height:1}
.sv-card .svc-l{font-size:.76rem;color:var(--mid);margin-top:5px;font-weight:600}
body.theme-light .sv-card{background:linear-gradient(160deg,#ffffff,#f4f7fe)}
body.theme-light .sv-card .svc-n{color:var(--txt)}

/* alert rows with direct actions */
.sv-alert{display:flex;gap:12px;align-items:flex-start;padding:13px 15px;border-radius:13px;margin-bottom:10px;
  border:1px solid;background:var(--glass)}
.sv-alert.red{border-color:rgba(248,113,113,.32);background:rgba(248,113,113,.07)}
.sv-alert.amber{border-color:rgba(245,158,11,.3);background:rgba(245,158,11,.07)}
.sv-alert .sa-ic{width:34px;height:34px;border-radius:10px;flex-shrink:0;display:flex;align-items:center;justify-content:center}
.sv-alert.red .sa-ic{background:rgba(248,113,113,.16);color:var(--red)}
.sv-alert.amber .sa-ic{background:rgba(245,158,11,.16);color:var(--gold)}
.sv-alert .sa-ic svg{width:17px;height:17px;stroke:currentColor;fill:none;stroke-width:2.2}
.sv-alert .sa-b{flex:1;min-width:0}
.sv-alert .sa-b h5{font-size:.85rem;font-weight:700;color:var(--txt)}
.sv-alert .sa-b p{font-size:.76rem;color:var(--mid);margin-top:2px}
.sv-alert .sa-acts{display:flex;flex-wrap:wrap;gap:6px;margin-top:9px}
.sv-mini{display:inline-flex;align-items:center;gap:5px;padding:5px 11px;border-radius:50px;font-size:.72rem;font-weight:700;
  border:1px solid var(--line2);background:rgba(255,255,255,.04);color:var(--mid);cursor:pointer;transition:.16s}
.sv-mini:hover{color:#fff;border-color:var(--blue);background:rgba(37,99,235,.16)}
.sv-mini svg{width:12px;height:12px;stroke:currentColor;fill:none;stroke-width:2.2}
.sv-mini.go:hover{border-color:var(--blue)}
.sv-mini.warn:hover{color:#fff;border-color:var(--red);background:rgba(248,113,113,.16)}
.sv-mini.ok:hover{color:#fff;border-color:var(--green);background:rgba(34,197,94,.16)}

/* satisfaction gauge panel */
.sv-sat{display:flex;flex-direction:column;gap:13px}
.sv-satrow{display:flex;align-items:center;gap:12px}
.sv-satrow .ssr-l{width:118px;font-size:.78rem;color:var(--mid);font-weight:600;flex-shrink:0}
.sv-satrow .ssr-v{width:38px;text-align:right;font-weight:700;font-size:.85rem;color:var(--txt);flex-shrink:0}
.sv-bigsat{display:flex;align-items:baseline;gap:8px;margin-bottom:4px}
.sv-bigsat .bs-n{font-family:'Space Grotesk',sans-serif;font-size:2.5rem;font-weight:700;line-height:1}
.sv-bigsat .bs-x{font-size:1rem;color:var(--mid);font-weight:600}

/* clients suivis list */
.sv-client{display:flex;align-items:center;gap:13px;padding:12px 14px;border-radius:13px;border:1px solid var(--line);
  background:var(--glass);margin-bottom:9px;cursor:pointer;transition:.18s}
.sv-client:hover{border-color:var(--line2);transform:translateX(2px)}
.sv-client .svcl-b{flex:1;min-width:0}
.sv-client .svcl-b h4{font-size:.9rem;font-weight:600;color:var(--txt)}
.sv-client .svcl-b p{font-size:.76rem;color:var(--dim);margin-top:2px}
.sv-client .svcl-meta{text-align:right;flex-shrink:0;display:flex;flex-direction:column;gap:5px;align-items:flex-end}

/* checklist meta (timestamp + validator) */
.chk{flex-wrap:wrap}
.chk .ck-meta{flex-basis:100%;margin-left:31px;font-size:.72rem;color:var(--green);font-weight:600;display:flex;align-items:center;gap:6px}
.chk .ck-meta svg{width:11px;height:11px;stroke:currentColor;fill:none;stroke-width:2.4}
.chk.locked{cursor:default;opacity:.85}
.chk.is-problem.done .chk-box{background:var(--red);border-color:var(--red)}
.chk.is-problem.done span{color:var(--red);text-decoration:none}

/* quick actions grid in modal */
.sv-qa{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:8px;margin-bottom:6px}
.sv-qbtn{display:flex;align-items:center;gap:8px;padding:11px 13px;border-radius:12px;border:1px solid var(--line2);
  background:var(--glass);color:var(--txt);font-size:.82rem;font-weight:600;cursor:pointer;transition:.16s;text-align:left}
.sv-qbtn:hover{border-color:var(--blue);background:rgba(37,99,235,.12)}
.sv-qbtn svg{width:16px;height:16px;stroke:currentColor;fill:none;stroke-width:2;flex-shrink:0;color:var(--blue-l)}
.sv-qbtn.done{border-color:rgba(34,197,94,.4);background:rgba(34,197,94,.1)}
.sv-qbtn.done svg{color:#4ade80}

/* inline mini-form (appel / note) */
.sv-form{border:1px solid var(--line2);border-radius:13px;padding:14px;background:rgba(8,16,40,.45);margin-bottom:14px}
.sv-form h5{font-size:.85rem;font-weight:700;color:var(--txt);margin-bottom:11px;display:flex;align-items:center;gap:7px}
.sv-form h5 svg{width:15px;height:15px;stroke:var(--blue-l);fill:none;stroke-width:2}
.sv-seg2{display:inline-flex;gap:4px;background:rgba(8,16,40,.6);border:1px solid var(--line);border-radius:50px;padding:4px;margin-bottom:11px}
.sv-seg2 button{padding:6px 16px;border-radius:50px;font-size:.78rem;font-weight:600;color:var(--mid);background:none;border:none;cursor:pointer;transition:.18s}
.sv-seg2 button.on{color:#fff}
.sv-seg2 button.on[data-v="yes"]{background:linear-gradient(120deg,var(--green),#16a34a)}
.sv-seg2 button.on[data-v="no"]{background:linear-gradient(120deg,var(--red),#dc2626)}
.sv-form textarea{width:100%;min-height:62px;background:rgba(8,16,40,.55);border:1px solid var(--line2);border-radius:10px;
  padding:10px 12px;color:var(--txt);font:inherit;font-size:.84rem;resize:vertical}
.sv-form .svf-acts{display:flex;gap:8px;margin-top:11px}

/* history timeline */
.sv-hist{display:flex;flex-direction:column;gap:0;position:relative;padding-left:6px}
.sv-hevt{display:flex;gap:12px;padding-bottom:15px;position:relative}
.sv-hevt:not(:last-child)::before{content:"";position:absolute;left:8px;top:20px;bottom:-2px;width:1.5px;background:var(--line2)}
.sv-hevt .he-dot{width:18px;height:18px;border-radius:50px;flex-shrink:0;display:flex;align-items:center;justify-content:center;
  background:rgba(37,99,235,.16);color:var(--blue-l);z-index:1;margin-top:1px}
.sv-hevt .he-dot svg{width:10px;height:10px;stroke:currentColor;fill:none;stroke-width:2.6}
.sv-hevt.t-call .he-dot{background:rgba(34,197,94,.16);color:#4ade80}
.sv-hevt.t-problem .he-dot{background:rgba(248,113,113,.18);color:var(--red)}
.sv-hevt.t-close .he-dot{background:rgba(168,130,255,.18);color:var(--violet)}
.sv-hevt.t-sat .he-dot{background:rgba(245,158,11,.18);color:var(--gold)}
.sv-hevt .he-b{flex:1;min-width:0}
.sv-hevt .he-b p{font-size:.83rem;color:var(--txt);font-weight:500}
.sv-hevt .he-b span{font-size:.72rem;color:var(--dim)}
.sv-hist-empty{font-size:.82rem;color:var(--dim);padding:6px 0}

/* notifications list */
.sv-notif{display:flex;gap:11px;align-items:center;padding:10px 13px;border-radius:11px;border:1px solid var(--line);
  background:var(--glass);margin-bottom:8px}
.sv-notif .sn-dot{width:8px;height:8px;border-radius:50px;flex-shrink:0;background:var(--blue-l)}
.sv-notif.red .sn-dot{background:var(--red)}
.sv-notif.green .sn-dot{background:#4ade80}
.sv-notif.gold .sn-dot{background:var(--gold)}
.sv-notif .sn-b{flex:1;min-width:0}
.sv-notif .sn-b h5{font-size:.82rem;font-weight:600;color:var(--txt)}
.sv-notif .sn-b p{font-size:.74rem;color:var(--dim);margin-top:1px}
.sv-notif .sn-t{font-size:.72rem;color:var(--dim);flex-shrink:0}

/* priority pill */
.pri{display:inline-flex;align-items:center;gap:4px;padding:2px 9px;border-radius:50px;font-size:.67rem;font-weight:700;letter-spacing:.2px}
.pri.urgent{background:rgba(248,113,113,.16);color:var(--red)}
.pri.high{background:rgba(245,158,11,.16);color:var(--gold)}
.pri.norm{background:rgba(170,182,208,.12);color:var(--mid)}

.sv-section-sub{font-size:.8rem;color:var(--mid);margin:-2px 0 14px}